2N IP Style Intercom with Mobile App Solutions

Give your residents a home they can stay in contact with no matter where they are. The My2N app allows them to answer video calls from IP intercoms remotely for a full overview of attempted visits to their home or office. Plus – they’ll never miss a delivery again!  Features & Benefits How to setup […]

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How to use Openpath mobile pass (Avigilon Alta)

Please note: If the “Always Allow” option for location access is not enabled, the wave function may not work as intended, and you might need to manually open the app to gain access. For further guidance on using the mobile app’s wave function, you can watch the instructional video provided by Avo Solutions below: If […]

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Error message trying to start BitLocker on Windows

You can use the Group Policy Editor to set this option. 1. Press the WinKey+R to display the Open dialog. 2. Type gpedit.msc in the Open: box and click OK. 3. In the Group Policy Editor, navigate to  Computer Configuration/Administrative Templates/Windows Components/BitLocker Drive Encryption/Operating System Drives. 4. Right Click the Require additional authentication at startup policy and select Edit. 5. Click the Enabled option. 6. In the Options section, place a check mark in […]

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Avigilon Network Backup (Windows Share) and restore step by step

Login to ACM admin portal Go to gear icon then Appliance Click on Backups Tab then click Add Appliance Backup Name: <your backup name> eg: BackupsBackup Type: Windows ShareLocation: /Host: <your backup location> eg: 192.168.1.100/backupDomain Name: <your domain or ip address for local user>192.168.1.100Host Login: <username>Host Password: <password> Click save Now you should able to […]

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Sateon Email Notification Setup

Click on Device Management\Input. Create an InputInput Type: NormalCreate an Input GroupPanel: choose the controllerAddress: 1 Click on Action/Group ManagementIn the Input Groups create a Group then select the controller to Current InputsClick on Actions Create an ActionSystem Mode: Cause and EffectTime Schedule: All the timeInput Group: Choose the Input Groups that created above Time […]

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How to factory reset a Kantech Controller?

Removed the JP2 & JP3 Press and hold reset button for 5 sec (heart beat LED will be solid then flashing again) Put the JP2 back on and then press and hold reset button for 5 sec (heart beat LED will be solid then flashing again) Put the JP3 this time (the controller should be […]

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